Frequently Asked Questions

How to Complete the Booking Form

• Lead Name & Contact Details
  Unless arranged through an agent, this is the detail of the sole person that we will take instruction from or enter into dialogue or correspondence with in respect of any booking arrangements or subsequent issues relating to the booking. Unless otherwise advised in writing, it is the address to which all documentation will be sent (likewise, where arranged by an agent, they will be the sole contact).
• How you heard of us
  We are always grateful if clients can take the time to fill in this section as it provides useful information.

Force Majeure

“Force Majeure” shall mean any event outside the Company’s control which prevents the prompt performance of its obligations, including natural disaster or adverse weather conditions, fire, epidemic outbreaks of illness, riot, industrial disputes, civil strife or threat of war.